Testimonials

Always have gone to this location, basically my whole life. Great hygienists, Dr Ashley is personable and so friendly! Kiersten is so sweet and educational.

Danielle N.

I’ve never left a review before but think I have to for these guys. Best dentist I’ve ever went too. Incredibly professional and they make you feel like they truly care. Dr Drew Ashley even called me hours after a long appointment to make sure I was okay. No other dentist is doing that. If you’re even thinking about coming here I greatly advise you do! You won’t be disappointed.

Zack N.

Maria worked diligently to get my 12yr old daughter in for an emergency as she was having incredible pain. Dr. Welborn and his team took excellent care of her and were able to make a quick diagnosis so we could get her out of pain! I highly recommend FSD for their kindness, care and expertise.

Barbara J.

I ALWAYS have a wonderful experience at Franklin Street Dentistry! From the front staff, always welcoming and kind, to Tamy, a great hygienist always there to listen and help, absolutely the best, to Dr Welborn who did my final check today, he's amazing! I've had the pleasure of experiencing Dr Ashley and Dr Drew as well!! You can't go wrong! They are all amazing and caring!! No place I'd rather be!

Cathy C.

I have been going here now for 2 years. I have been seeing the same dentist for over 20 years and when he retired, I knew that I would have to start with someone different. I have anesthesia issues and anxiety about going to the dentist office to begin with. The dentist I have been going to obviously knew all this so the thought of starting all over stressed me out. Dr. Lottes and his staff are awesome. They made me feel at ease, and my transition was amazing. I would highly recommend them to anyone. I really lucked out in my opinion.

Lesli W.

Franklin Street Dentistry definitely deserves a 5 Star rating. Professional, knowledgeable and friendly! Dr Ashley and Dr Drew both responded to my complaint on upper tooth pain. While Maria and the staff were able to quickly schedule an opening to determine the cause of my pain. Dr Drew Ashley used the latest technology to find a solution while clearly explaining his findings showing patience and concern for my discomfort. Dr Chad Ashley and Dr Drew Ashley both provide excellent personalized attention taking time to answer any and all questions.

Linda C.

So appreciate the staff at Franklin Street Dentistry!!. Love Terra and excellent hygienist and Dr Ashley is a blessing!! Always kind and greets me with a smile and gentle demeanor!! Highly recommend this practice!! Thank you for all you do!!!!

Linda R.

I was called back within minutes. Got X-rays, a cleaning, and was over before I knew it. Sydney did a great job, was thorough and efficient. She also recommended a service my insurance would cover (fluoride). Great experience overall!

Brad O.

Dental hygienist, McKenzie, pleasant and thorough. She did an excellent job, and I look forward to seeing her the next time.

Janet N.

Staff is always friendly and attentive. Answers all my questions and lets me know what to expect with appointments in the future. Coordinating care with periodontist. So appreciated.

Cathy W.

I’ve been a patient at Franklin Street Dentistry for almost a year and after my routine cleaning this week, was affirmed again in my decision to go here. Everyone is so kind and helpful, and as a nervous dentist goer, the team and dentists help me feel at ease. Highly recommend!

Leslie E.

FSD takes great care of my family. They are friendly, on time, and communicate well. Kiersten is outstanding (even though she’s a Steelers fan). Dr. Drew checked on me at my last visit. What a blessing these two young professionals are!

Joe S.

Love Dr. Welborn and the staff at Franklin Street Dentistry! I definitely recommend them if you are looking for outstanding dental care. Terra is the best hygienist ever!

Kristi B.

As a first time patient here, I had a PHENOMENAL experience. I saw Dr. Lottes and he was so attentive to my teeth and came up with a treatment plan when my prior dentist did not. All of the staff was also so nice and very personable. Sydney was my hygienist and made me feel very welcome as a first timer!

Sadie S.

We are new to Franklin Street Dentistry. Extremely impressed with care received by hygienist Tamy, she is very personable and truly cared about my kiddos teeth. Kiersten is very thorough. Connor is on it in the procedure room, that girl knows what she is doing. Dr. Welborn has an amazing team and my boys felt so comfortable talking to him that it made going to the dentist easy. Just Wonderful All Around 100% recommend.

Claire W.

Office is pleasantly decorated and clean.
Front desk staff smile, greetings are welcoming.
Wait time very short in lobby and in room. Exam and explanation thorough.
I cannot express my thank you enough!
5 stars on top of 5 stars!!!

Amy T.

Kaci did a great job cleaning my teeth and helping me stay relaxed today! I have received teeth cleanings from several different hygienists at Franklin St. Dentistry over the years, and they have all done an excellent job! Dr. Welborn always takes the time to evaluate and explain what my teeth are doing when something notable is going on with them. An excellent team effort!

William K.

Always a five star. I never have to wait five minutes in the lobby. The staff and dentist are so friendly, amazing and professional. They make you feel like you’re right at home with family.

Shawn U.

Dr Drew Ashley and Noelle were extremely professional, highly efficient and super friendly making my first appointment and cleaning very pleasant. Glad I made the switch and definitely recommend to others.

Karen R.

I cannot say enough great things about Franklin St Dentistry! From the moment I walked in, I was greeted with warm smiles and a genuine sense of care. The staff is incredibly friendly, making me feel comfortable and at ease throughout my visit. They took the time to explain every step of the process, ensuring I felt comfortable and at ease throughout my visit. They took the time to explain every step of the process, ensuring I felt informed and cared for. It’s rare to find such a welcoming and professional team. I highly recommended this office to anyone looking for top-notch dental care with a personal touch! Five starts all the way.

Stephanie A.

Franklin Street Dentistry is the epitome of what you would want out of a dentist office. Always a smiling face to greet you, a hygienist that you love every time you see her and a dentist that you trust with one of your prize possessions. A reason to smile at every visit. A+++

Leia H.

Had to changed dentist after mine retired. Very pleased to find Dr Drew Ashley and the staff at Franklin Street Dental. The office staff were very welcoming and personable. Dr Drew was amazing, professional and informative. Sydney, the hygienist was friendly and professional. I highly recommend Dr Drew and Franklin Street Dental to anyone.

Don R.

For the first time in my life I don’t mind going to the dentist. I always have exceptional care, and they LISTEN. I recommend them to everyone looking for a dentist. I could not be more pleased with the level and quality of care. From the front desk, to the hygienists, and dentists - you will not find better.

Mandy P.

Sloan is phenomenal! She is so patient & kind to my young children!

Marleigh H.

Awesome place. Dr. Lottes is funny and kind, as is his assistant. Maria at the desk help me with insurance additionally. Gave me a price break down and good faith estimate. Gentle and honest with my mouth. Only in network for two providers but work with you to bill to other providers. Great vibes, honest folk. Transgender friendly and respectful.

Ray Y.

Maria in the front office took great care of me. Dr Ashley has been my dentist over 20, he is very kind an compassionate. 😊

Carrie B.

For 15 years i went to the same dentist. I switched last year to Dr. Welborn and the only thing I regret is that I didn't do it sooner! Hands down best dentist I've ever seen, thing I like most is he doesn't make you feel like he's in a hurry to just get you out of the chair. Takes time to explain in depth everything you need and want to know! My dentist for years to come!

Shane S.